How It Works

Getting started with Valencea is simple. Here's what to expect, step by step.

Step 1 — Get in Touch

Call, email or fill out our Request Support form. Tell us a bit about what you're looking for.

Step 2 — A Chat About Your Goals

We'll arrange a free consultation (in person, by phone or video) to understand your needs, your NDIS plan, and what a great outcome looks like for you.

Step 3 — We Build Your Support Plan

We work with you to design supports that fit your goals, your budget and your schedule — and match you with the right support workers.

Step 4 — Sign Your Service Agreement

We put everything in writing in a clear Service Agreement, so there are no surprises.

Step 5 — Supports Begin

Your supports start on the agreed date. We check in regularly to make sure everything is working well, and adjust as your needs change.