Valencea
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Reliable NDIS Transport Across Western Sydney

A missed appointment, or an activity you had to skip because there was no way to get there — we know how much that adds up. Reliable transport isn't a small thing. It's often the difference between staying connected and staying home.

Our support workers don't just drive — they help you in and out, carry what needs carrying, and make the trip itself comfortable, not just functional. For a lot of people, the drive there is the first part of the visit, not just the lead-up to it.

Whether it's a regular appointment or a spontaneous trip to see a friend, we're there door to door, on your schedule.

Transport support is available across Sydney, including Western Sydney and South-Western Sydney — see our Locations page for the full picture of where we operate.

  • Appointment and errand transport
  • Transport to community activities
  • Friendly, reliable support workers
  • Door-to-door assistance

Not sure which support is right for you?

Our friendly team can talk through your NDIS plan and match you with the right supports.

Request Support

Areas we cover: See our Sydney service areas

At a glance

  • Open now — no waitlist
  • We respond to every enquiry within 24 hours
  • Service typically starts within 2–5 business days
  • Services available for self-managed and plan-managed participants

Areas we currently cover

ParramattaNorthmeadNorth ParramattaToongabbieWinston HillsPennant HillsWest Pennant HillsCarlingfordTelopeaDundasNorth RocksEppingBeecroftMarsfieldRydeWest RydeEastwoodCastle HillGirraweenBlacktownChatswood

Outside these suburbs? Get in touch — we consider requests case by case.

How it works

  1. 1

    Get in touch

    Send a quick enquiry with a few details about what support you're after.

  2. 2

    We respond fast

    You'll hear back within 24 hours — urgent requests are actioned as quickly as possible.

  3. 3

    Free Meet & Greet

    We meet you or your family member before anything starts, no cost and no obligation.

  4. 4

    Service starts

    Typically within 2–5 business days, with a support worker matched to your needs.

Why families choose Valencea

  • All staff hold a Police Check, NDIS Worker Screening Check, and First Aid/CPR
  • Fully insured
  • Monthly written progress reports for every participant
  • Support workers matched to your language where possible — English, Persian/Farsi, Arabic, Turkish, Korean and Chinese spoken across our team

Meet the founders

Valencea is run hands-on by co-founders Sunny Ria and Arash Hasanzadeh — Arash brings 17 years in disability and community services, Sunny 4 years of hands-on support experience alongside a background in accounting. They stay personally involved in training and overseeing every support worker.

Meet the team

Questions before you get in touch?

See our full FAQ and cancellation policy for details on how we work.

Request a call back

Tell us a little about what you need — we'll call you back within 24 hours.

About Valencea

People First. Always.

Valencea is an NDIS support provider built on a simple belief: every person deserves to live a life of choice, dignity and connection. Our team works alongside participants, families and carers to deliver support that fits real lives — not the other way around.

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Sunny and Arash, the founders of Valencea