Support workers available now in Northmead
Reliable NDIS Support in Northmead
Valencea delivers one-to-one NDIS support to participants in Northmead and the surrounding area, coordinated from our Northmead office. Plan-managed and self-managed adults, free Meet and Greet before you commit.
Local to Northmead
Northmead is where our team is actually based, so response times here are typically the fastest of any suburb we cover.
When it helps to meet outside the home, we're happy to meet at Northmead Reserve or a local café near our office, a local park, library or café — or at your own home for a Meet and Greet.
Who we can support right now
- Adults aged 18 to 64
- Plans that are plan-managed or self-managed
- One-to-one support, with a minimum two-hour shift
Valencea is an unregistered NDIS provider, so we cannot work with NDIA-managed plans. We are also not currently able to take on participants with complex behaviours or high nursing or clinical care needs. If you are unsure where your situation sits, call and we will tell you honestly.
Practical support built around everyday life in Northmead
Support Work and Daily Living
One-to-one help with the everyday things that keep life running — routines, appointments, meal preparation, shopping and building independence at your own pace.
Community Access and Participation
Getting out and staying connected around Northmead: social groups, classes, sport, volunteering or simply a regular coffee. We support the activities that matter to you, not a fixed program.
Personal Care and Domestic Assistance
Respectful support with personal care, along with help around the home such as cleaning, laundry and tidying, so your home stays comfortable and manageable.
Transport Assistance
Reliable travel to appointments, work, study or community activities in and around Northmead — and support to build confidence using transport more independently over time.
Every service Valencea offers is available to participants in Northmead:
Experienced support, personally led
Valencea is a new provider led by people with direct experience in disability support, team leadership and day-to-day service delivery.
Arash Hasanzadeh
Co-Founder and Director
Arash brings 17 years of experience in disability and community services — from frontline support work and team leadership through to program management. He manages Valencea's referral relationships and stays personally involved in training and overseeing the support workers who visit your home.
Sunny Ria
Co-Founder and Managing Director
Sunny has four years of hands-on disability support experience alongside a professional background in accounting and financial management. She works directly with participants through activities such as cooking, baking and crafts, while helping manage Valencea's daily operations.
“Our philosophy is simple: every participant should feel supported, respected and genuinely comfortable with their care.”
About Valencea
People First. Always.
Valencea is an NDIS support provider built on a simple belief: every person deserves to live a life of choice, dignity and connection. Our team works alongside participants, families and carers to deliver support that fits real lives — not the other way around.
Book a Free Consultation
How to start
1
Call or request a callback
Tell us your suburb, the support you are looking for and how your plan is managed. It takes about five to ten minutes.
2
Free Meet and Greet
Meet the worker we think fits before anything is agreed. There is no obligation to continue.
3
Support begins
Typically within two to five business days, depending on your needs and worker availability.
Free plan consultation
You can ask us anything about your NDIS plan free of charge, including how your funding categories work and what they can realistically be used for. You do not have to become a client to ask.
Support in your language
Our team is multilingual. Depending on availability we may be able to match you with a worker who speaks English, Persian, Arabic, Turkish, Korean or Chinese. We cannot guarantee a match, but we will tell you what is realistically possible.
Request a call back in Northmead
Tell us a little about what you're looking for and we'll call you back. There is no obligation, and we will never ask for diagnosis or health details in this form.
Common questions from Northmead families
- How quickly can support start in Northmead?
- We answer every enquiry within 24 hours during our operating hours. Support usually begins within two to five business days after that, depending on your needs and worker availability.
- Is Northmead within Valencea's service area?
- Yes. Northmead is one of the suburbs we currently cover from our Northmead base. If a neighbouring suburb isn't listed, it's still worth asking — nearby areas are considered case by case.
- Can I choose my support worker?
- Yes. We arrange a free Meet and Greet first so you can decide whether the worker is the right fit before committing to anything.
- Do you charge travel between suburbs?
- Travel is charged within the applicable NDIS Pricing Arrangements and Price Limits. We will explain exactly what will be charged before support begins, so nothing is a surprise.
Talk to someone about support in Northmead
One conversation is usually enough to tell whether we are the right fit.